Help, Support & FAQ

Account & Data

• I lost my progress / data — what can I do? →
• I want to delete my account →
• I forgot my password — how do I reset it? →

Purchases & Pro

• The Auto-Stop feature isn't working →
• I bought Focus Dog Pro on another device — do I need to buy it again? →
• I bought Donut Dog before it was free — do I need to buy Focus Dog Pro? →
• What's the difference between the Focus Dog Pro versions? →

Game Basics

• Donuts explained →
• Donut machines explained →
• Challenges explained →
• Streak system explained →
• Focus's happiness and feeding explained →
• Temporary upgrades explained →

Community

• How to invite friends — where's my invite code? →
• Donating gems to feed dogs in need →

About

• Why is Focus Dog not free? →